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Thanks for posting this, Karen, I don't know how I missed it. I agree with Kim that's it morally bankrupt for a company to use shills to counteract complaints. And it's not very clever or tactful for the moderators to joke about it to others. I just wish she'd been a little less discreet so we'd know what organization she was talking about. I, and I'm sure others, will check out a company's boards if they exist, hoping to get real reactions from employees.
Companies do need to treat employees with respect and pay fairly. I don't understand why they think it's necessary to be underhanded. You'd think it would be easier to just be honest.
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