Account Management Manager
Job Summary
A company is looking for a Manager, Account Management to lead a team of Account Managers and Customer Success Representatives in a remote setting.
Key Responsibilities
- Manage a team of Account Managers and Customer Success Representatives to support customer onboarding, adoption, and renewal processes while achieving KPIs
- Drive effective cross-functional relationships to ensure customer expectations are met and contribute to product roadmap development
- Collaborate with Revenue Operations to optimize the tech stack strategy and ensure effective usage of tools
Required Qualifications
- 2+ years of experience managing employees in an enterprise, quota-holding sales environment, preferably in HR or SaaS
- 5+ years of experience in B2B sales, managing accounts, and direct customer engagement
- Proven track record of working with Enterprise customers in a revenue-generating capacity
- Strong desire to understand and support the success of each Account Manager
COMPLETE JOB DESCRIPTION
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