Associate Digital Success Manager

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 21, 2024

Job Summary

A company is looking for an Associate Digital Success Manager to execute a scaled success strategy that maximizes value for customers post-sale.

Key Responsibilities
  • Automate the creation of presentation decks aligned with the go-to-market strategy
  • Collaborate with post-sales teams to understand enterprise customer needs and challenges
  • Leverage product usage data to inform content decisions and optimize customer engagement

Required Qualifications
  • 3+ years of industry experience; 2+ years in a related role
  • Experience in building enterprise SaaS adoption programs is desired
  • Knowledge of Salesforce.com, Gainsight, Pendo, Tableau, etc
  • Experience with deck-automation tools like Matik is a plus
  • Knowledge in identity, security, access management, and developer-facing products

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