Bilingual Member Outreach Specialist

Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Jun 27, 2024

Job Summary

A company is looking for a Bilingual Member Outreach Specialist.

Key Responsibilities:
  • Engaging with members through inbound and outbound calls to understand their needs
  • Conducting outreach to educate members on clinical programs and schedule medical appointments
  • Documenting member information accurately and meeting productivity goals

Required Qualifications:
  • Minimum 1 year of customer service experience
  • Previous call center experience is a plus
  • Health insurance or healthcare experience preferred
  • Availability to work variable shifts across multiple time zones
  • Extra interest in bilingual Spanish speakers or experience engaging across various cultures

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