Call Center Advisor - Tier 1
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Aug 19, 2024
This job expires in: 2 days
Job Summary
A company is looking for a Call Center Advisor 1 - Tier 1 (Retail) for a remote position.
Key Responsibilities:
- Answer calls from clients, address their needs, and keep records of conversations
- Provide efficient and accurate responses to callers, explaining possible solutions and ensuring clients feel supported
- Collaborate with other departments to creatively resolve customer problems
Required Qualifications:
- High School diploma or G.E.D
- At least 1 year of customer service experience
- Veterinary clinic or animal-related call center experience
- Computer skills and knowledge of business apps and software programs
- Capacity to troubleshoot basic technical issues and software updates
COMPLETE JOB DESCRIPTION
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