Claims Trainer Operations Trainer

Job Summary

A company is looking for a Claims Operations Trainer in the health insurance industry.

Key Responsibilities:

• Provide training on department procedures and workflows to new hires and ongoing development for Claim Examiners
• Develop training modules and maintain understanding of client benefits and procedures
• Collaborate with management to improve processes, system efficiencies, and address quality/productivity issues

Required Qualifications:

• 2 or more years of relevant work experience
• High School Diploma or GED required; Bachelor's Degree preferred
• Experience in health benefits claims processing and developing online training content
• Familiarity with ICD-10, CPT, and Medical Terminology
• Proficiency in Word, Excel, PowerPoint, and Visio workflow