Client Service Support Specialist

Location: Remote
Compensation: Salary
Reviewed: Thu, Apr 03, 2025
This job expires in: 22 days
Financial Services Cash Management Account Maintenance Retirement Regulations

Job Summary

A company is looking for a Client Service Support Specialist to assist clients with operational inquiries.

Key Responsibilities
  • Service existing client needs via inbound/outbound calls and email inquiries
  • Liaise with clients, Wealth Advisors, Operations Team, and broker-dealer custodian regarding operational inquiries
  • Deliver a responsive client experience by taking ownership and providing accurate information
Required Qualifications
  • HS Diploma or GED required; Bachelor's Degree preferred
  • Minimum of 2 years' experience in financial services
  • Strong customer service background with an understanding of operational and investment needs
  • Knowledge of current financial markets and retirement account operations

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