Client Support Specialist
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Nov 25, 2024
Job Summary
A company is looking for a Client Support Specialist to provide exceptional support to clients using their software platform.
Key Responsibilities
- Maintain and respond to support/task tickets in the help desk system
- Act as a liaison between clients and development to resolve technical issues
- Work cross-functionally with various teams to ensure client satisfaction
Required Qualifications
- 2-3 years of experience in software support or onboarding services
- Experience managing support ticket queues and driving timely resolutions
- Familiarity with help desk ticketing systems, issue tracking software, and CRM software
- Experience working with offshore teams
- Proficiency in spreadsheet software and office tools
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Job is Expired
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
