Collections Support Specialist

Job Summary

A company is looking for a Collection Support 2.

Key Responsibilities

• Manage inbound and outbound collection calls and emails to negotiate payments and resolve delinquent accounts
• Utilize skip tracing and multiple systems to reach decision makers and apply appropriate collection tools
• Document accounts accurately and participate in special projects as required

Required Qualifications

• High School Diploma with 1-2 years of experience in a related field
• Working knowledge of FDCPA and basic accounting principles
• Experience in the transportation industry customer support is preferred
• Ability to maintain confidentiality and manage time effectively
• Must pass a successful background investigation