Compliance Analyst
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Jan 10, 2025
This job expires in: 4 days
Job Summary
A company is looking for a Compliance Analyst, Complaints.
Key Responsibilities
- Review and evaluate consumer complaints and company responses to ensure compliance with policies and regulations
- Investigate complaints from regulatory agencies and escalate issues involving potential legal or regulatory concerns
- Perform root-cause and trend analysis of complaints to identify systemic issues and recommend improvements
Required Qualifications
- Bachelor's degree or equivalent work experience
- Knowledge of complaint metrics, data, and reports
- Ability to perform root-cause and trend analysis
- Regulatory and/or complaint management knowledge and skills
- Proficient use of computer programs and software
COMPLETE JOB DESCRIPTION
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Company Overview
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