Contract Client Accounts Administrator

Job Summary

A company is looking for a Contract Client Accounts Administrator.

Key Responsibilities

• Connect with stakeholders to understand business needs and implement best practices for billing management
• Lead a team of billing specialists, ensuring alignment with billing practices and providing supervision and training
• Research and resolve billing issues, create complex monthly reports, and track team metrics to ensure service level requirements are met

Required Qualifications

• 5 years of experience managing high volume billing portfolios in a law or professional services firm
• Experience as a team lead is preferred
• Expertise in client accounts, direct billing, and quality assurance
• Proficiency in e-billing applications and advanced Excel skills
• High School Diploma required; Bachelor's Degree in Finance, Accounting, or similar field preferred