Customer Advocacy Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Apr 24, 2025

Job Category: Sales

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Masters

Job Summary

A company is looking for a Customer Advocacy Engineer.

Key Responsibilities:

Lead critical customer onboarding, including setup, configuration, training, and troubleshooting
Act as the primary point of contact for customer management, fostering strong relationships during onboarding
Support and lead customer demonstrations, lab certifications, and early product trials

Required Qualifications:

Proven experience in customer management and relationship-building in technical environments
Prior experience with Long Haul and/or Metro Optical Networks required
Demonstrated ability to lead customer demonstrations and resolve critical issues
Practical knowledge of Ethernet, DWDM, and TCP/IP networking concepts
Master's Degree in Electrical/Electronics Engineering, Computer Engineering, Computer Science, Telecommunications, or a related field with 7+ years of experience

COMPLETE JOB DESCRIPTION

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Job is Expired

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