Customer Onboarding Specialist
Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Mon, Feb 10, 2025
Job Summary
A company is looking for a Customer Onboarding Specialist to guide customers through the setup process and ensure their success with the platform.
Key Responsibilities
- Conduct one-on-one onboarding sessions with customers, focusing on list growth and campaign optimization
- Develop creative onboarding strategies and ensure customers meet onboarding health targets
- Collaborate with customers on marketing strategies and maintain strong relationships for long-term loyalty
Required Qualifications
- 2+ years in a customer-facing role within SaaS
- Experience in ecommerce or martech preferred
- Demonstrated experience in coaching and mentoring
- Strong process orientation with the ability to maintain a consistent experience
- Experience in a high-growth, early-stage environment preferred
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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