Customer Onboarding Specialist

Job Summary

A company is looking for a Customer Onboarding Specialist to guide and train clients for successful platform integration.

Key Responsibilities

• Manage onboarding for customers subscribing to premium plans
• Conduct group and one-on-one training sessions
• Collaborate with Sales and Support to ensure a smooth customer transition

Required Qualifications

• Proven experience in customer onboarding, training, or customer success
• Experience working with SaaS platforms
• Must be based in the United States
• Ability to quickly learn and explain technical products
• Availability during standard U.S. business hours