Customer Retention Marketing Manager
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Aug 30, 2024
Job Summary
A company is looking for a Customer Retention Marketing Manager.
Key Responsibilities:
- Develop and implement comprehensive lifecycle marketing strategies to increase customer retention and loyalty
- Oversee email and SMS channel management, including planning, execution, and optimization of campaigns
- Monitor, analyze, and report on key performance metrics to provide insights for continuous improvement
Required Qualifications:
- 5-7 years of experience in lifecycle marketing, customer retention, or a similar role in e-commerce or retail
- Proven track record of managing email and SMS marketing campaigns
- Strong understanding of email & SMS marketing platforms and customer data platforms
- Experience with segmentation, personalization, and A/B testing in lifecycle marketing campaigns
- Strong project management skills with the ability to manage multiple campaigns simultaneously
COMPLETE JOB DESCRIPTION
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Job is Expired
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