Customer Service Consultant

Job Summary

A company is looking for a Customer Service Representative - Sales and Service (WFH).

Key Responsibilities

• Handle customer interactions through calls, chats, and emails in a fast-paced environment
• Resolve issues related to service, billing, payments, and collections accurately
• Support various customer inquiries, including technical issues, and build customer confidence and loyalty

Required Qualifications, Training, and Education

• Verified internet service with secure, reliable, and dedicated high speed
• Established dedicated work area that meets WFH standards
• Availability to work flexible hours, including nights and weekends
• Compliance with organizational security and performance standards
• Participation in workspace audits and remote monitoring policies