Customer Service Representative
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Feb 28, 2025
This job expires in: 16 days
Job Summary
A company is looking for a Customer Service Representative (Remote).
Key Responsibilities:
- Respond to customer support tickets and resolve issues related to existing orders
- Manage high-volume phone calls to assist customers with existing orders and guide new customers
- Document issues and perform other job-related duties as assigned
Qualifications:
- High school diploma or GED required; 1-3 years of customer support or call center experience
- Experience using computer programs such as Microsoft Outlook, Excel, and Word
- Document manipulation experience
- Ability to transcribe information and investigate issues
- Typing speed of at least 55 wpm
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