Customer Service Representative

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Apr 16, 2025

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

Manage customer escalations and complaints professionally, adhering to client policies
Handle inbound and outbound contact calls to maintain service levels
Advocate for customers by recommending solutions to root causes of issues

Required Qualifications

High school diploma or equivalent
Minimum 2 years of customer service and/or contact center experience
Experience in de-escalating situations with dissatisfied customers
Proficiency in MS Outlook, Word, PowerPoint, and Excel

COMPLETE JOB DESCRIPTION

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Job is Expired

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