Customer Success Engineer Lead
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 10, 2025
This job expires in: 5 days
Job Summary
A company is looking for a Customer Success Engineer, Team Lead.
Key Responsibilities
- Identify ownership for each part of the customer journey and collaborate with account management
- Lead a team to drive continuous improvement and manage customer escalations
- Oversee customer onboarding, training, and support processes while monitoring technical issues
Required Qualifications
- 5+ years in Customer Success Engineering, Technical Account Management, or related fields
- 2+ years of experience as a Customer Success Engineer Team Lead
- Strong data-driven decision-making skills with the ability to analyze customer metrics
- Proven track record in defining and executing customer journeys
- Bachelor's degree required
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
