Customer Success Manager

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Oct 25, 2024

Job Summary

A company is looking for a Senior Customer Success Manager to serve as a trusted advisor to customer leadership in Sales, Marketing, and Operations.

Key Responsibilities:
  • Build and maintain strong relationships with customer leadership
  • Develop and execute account plans to drive customer success
  • Collaborate with internal teams to ensure smooth handoffs and continued value delivery

Required Qualifications:
  • Proven experience in customer success management with enterprise or mid-market accounts
  • Strong track record of building relationships with customer leadership
  • Experience in driving account planning and executing customer engagement strategies
  • Ability to identify and influence expansion opportunities within existing accounts

COMPLETE JOB DESCRIPTION

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