Customer Success Operations Lead
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Mar 24, 2025
This job expires in: 23 days
Job Summary
A company is looking for a Customer Success & Sales Operations Lead to optimize sales and customer success operations.
Key Responsibilities
- Define and execute customer success strategies to enhance retention and satisfaction
- Own and optimize the sales tech stack and develop scalable sales processes
- Collaborate cross-functionally to ensure alignment and efficiency between teams
Required Qualifications
- 5+ years in Customer Success Operations, Sales Operations, or a related Revenue Operations role
- Strong technical expertise in CRM (Salesforce) and sales/CS tools
- Experience implementing new tools and optimizing existing tech stacks
- Strong data analytics skills for tracking customer health and sales performance
- Proven track record of cross-functional collaboration and influencing stakeholders
COMPLETE JOB DESCRIPTION
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