Customer Success Operations Lead

Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Mar 24, 2025
This job expires in: 23 days

Job Summary

A company is looking for a Customer Success & Sales Operations Lead to optimize sales and customer success operations.

Key Responsibilities
  • Define and execute customer success strategies to enhance retention and satisfaction
  • Own and optimize the sales tech stack and develop scalable sales processes
  • Collaborate cross-functionally to ensure alignment and efficiency between teams
Required Qualifications
  • 5+ years in Customer Success Operations, Sales Operations, or a related Revenue Operations role
  • Strong technical expertise in CRM (Salesforce) and sales/CS tools
  • Experience implementing new tools and optimizing existing tech stacks
  • Strong data analytics skills for tracking customer health and sales performance
  • Proven track record of cross-functional collaboration and influencing stakeholders

COMPLETE JOB DESCRIPTION

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