Customer Success Systems Administrator

Job Summary

A company is looking for a Senior Customer Success Systems Specialist (CS Administrator).

Key Responsibilities

• Design and develop solutions within Customer Success platforms for the customer lifecycle
• Lead projects to optimize post-sales systems, focusing on automation and user experience
• Provide ongoing support and maintenance for Customer Success systems and ensure data quality

Required Qualifications

• BS/BA degree or equivalent experience
• 5+ years of administration experience with Customer Success platforms and CRM applications
• 3+ years of experience leading technical projects
• Expert-level knowledge of platform configuration and integration capabilities
• Experience with integrating Customer Success platforms with other applications