Customer Support Specialist
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Dec 19, 2024
Job Summary
A company is looking for a Customer Support Representative to deliver outstanding customer experiences.
Key Responsibilities
- Respond to customer requests via ZenDesk, identifying and communicating resolutions in a timely manner
- Create reusable responses and author customer-facing FAQs
- Develop expertise in the product and monitor communication streams across various channels
Required Qualifications
- 2-3 years of experience in a customer support role within the SaaS or startup space
- 1-3 years of experience with Zendesk or similar technologies
- 1-3 years of experience with Stripe or similar technologies
- Fluency in languages other than English is a plus
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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