Director of Retention
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Mar 28, 2025
This job expires in: 26 days
Job Summary
A company is looking for a Director of Retention.
Key Responsibilities
- Develop and implement retention strategies to reduce churn and increase customer lifetime value (CLV)
- Drive lifecycle marketing initiatives to enhance repeat purchase behavior and customer engagement
- Collaborate with cross-functional teams to align ecommerce and retention strategies with business goals
Required Qualifications
- 8+ years of experience in retention marketing, including email and SMS channels
- 4+ years in ecommerce, preferably in a direct-to-consumer environment
- Proven track record of driving revenue growth through data-driven strategies
- Hands-on experience with the Shopify platform and CRM tools
- Strong analytical skills to interpret data for actionable insights
COMPLETE JOB DESCRIPTION
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Company Overview
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