Director Operations

Job Summary

A company is looking for a Director of Operations (Event Processing).

Key Responsibilities:

• Lead event processing centers to ensure inventory levels, SLAs, and productivity goals are met
• Recruit, manage, and develop a large staff while maintaining high levels of productivity and quality
• Manage outsourcing vendors, collaborate with internal departments, and drive continuous improvement initiatives

Qualifications:

• BS/BA degree in business or equivalent work experience
• 7+ years of operations experience in high-volume transaction processing environments
• 5+ years of people leadership experience, including leading managers
• Proven track record in process improvement methodologies and strategic planning
• Proficient in Excel, Word, Outlook, and PowerPoint