EAP Call Center Representative

Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Sep 04, 2024

Job Summary

A company is looking for a PRN EAP Call Center Representative.

Key Responsibilities:
  • Offering a client-centric experience connecting callers to appropriate resources
  • Screening for potential risk concerns and facilitating connections to licensed professionals
  • Providing outreach on routine cases to verify service connection

Required Qualifications:
  • Bachelor's degree in Social Work, Psychology, or related healthcare field and 1-3 years of experience; OR high school diploma and 3-5 years of experience in healthcare or customer service
  • Strong computer and keyboarding skills
  • Ability to talk and type simultaneously
  • US Citizenship and ability to pass background checks

COMPLETE JOB DESCRIPTION

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