Enterprise Support Specialist

Job is Expired

Location: Remote

Compensation: Base+commission

Reviewed: Fri, Apr 04, 2025

Job Category: Information Technology

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Job Summary

A company is looking for an Enterprise Support Specialist to join their team.

Key Responsibilities

Coordinate solutions for customers by troubleshooting technical issues and maintaining a feedback loop for customer retention
Investigate and resolve technical issues related to integrations
Triage, escalate, and collaborate with various teams to ensure timely resolution of issues

Required Qualifications

Previous B2B support experience in SaaS and/or fintech
Project management experience (preferred)
Proficient in Excel / Google Sheets
Experience with Zendesk support software is a plus
Must be currently authorized to work in the USA without sponsorship

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

BBB URL BBB URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...