Florida Licensed Care Management Associate

Job Summary

A company is looking for a Care Management Associate for their Engagement Hub, working from home in Florida.

Key Responsibilities

• Conduct telephonic outreach and engagement with eligible Medicaid members
• Facilitate case assignments and connect members to care managers through warm transfers
• Maintain accurate documentation and adhere to compliance and regulatory standards

Required Qualifications

• 2 years of experience in the healthcare field preferred
• Experience with Microsoft Word, Outlook, and Excel
• Familiarity with basic medical terminology and concepts
• Flexibility to work occasional nights and weekends
• Must reside in Florida