Fraud Resolution Operations Specialist

Job Summary

A company is looking for an Operations Specialist, Fraud & Disputes Resolution.

Key Responsibilities

• Engage with customers and merchants to gather dispute-related information
• Handle routine cases related to fraud and disputes, applying established processes consistently
• Understand and adhere to risk and dispute-related regulatory standards and policies

Required Qualifications

• 1+ years of professional experience in a research-focused role
• Experience in fraud and disputes investigation is preferred
• Ability to analyze data and identify patterns
• Tech-savvy with the ability to work in multiple systems
• Private and distraction-free workspace with reliable internet access