Health Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (Health).

Key Responsibilities

• Lead customer onboarding and manage relationships for strategic healthcare partners
• Develop and execute strategies in collaboration with sales and cross-functional partners to drive partner success
• Serve as a subject matter expert, educating stakeholders on health-focused offerings and creating partner-facing materials

Required Qualifications

• 5+ years in Customer Success, Consulting, or a relevant field, with healthcare experience preferred
• Experience managing a book of business with strategic Enterprise customers
• Strong project and program management skills
• Ability to communicate effectively and train partners on Enterprise products
• Experience in the grocery, e-commerce, operations, or healthcare sectors is preferred