Healthcare Help Desk Representative
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Mar 27, 2025
This job expires in: 22 days
Job Summary
A company is looking for a Help Desk Representative - Healthcare - Remote US.
Key Responsibilities
- Provide consultancy on insurance and healthcare policies in accordance with state and federal laws
- Investigate and adjudicate claim characteristics, responding to provider appeals and resolving issues with trading partners
- Approve remedial actions for escalated claims and advise healthcare groups on various insurance-related issues
Required Qualifications
- 2-4 years of experience in related fields
- Office administrative experience and skills
- Intermediate-level knowledge of operating systems
- Ability to follow written policies and provide feedback to leadership
- Self-motivated with strong time management and organizational skills
COMPLETE JOB DESCRIPTION
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