Helpdesk Technician I
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Jul 29, 2024
Job Summary
A company is looking for a Helpdesk Technician I.
Key Responsibilities:
- Provide technical end-user support via telephone, email, or web chat
- Provide restorative or maintenance actions to resolve end-user problems
- Respond to end-user problems based on standard procedures
Required Qualifications:
- Bachelor's degree or vocational in IT-related courses is a plus
- Minimum of completed two (2) years in college or has finished a Diploma/Certificate course
- Prior BPO experience in Technical Support is a plus
- Familiarity with ticketing system, a strong advantage
- Must be willing to work in different shifts
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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