Illinois Licensed Bilingual Representative

Job Summary

A company is looking for a Call Center - Bilingual Spanish.

Key Responsibilities

• Handle inbound calls from Spanish-speaking customers regarding insurance products and services
• Assist customers with inquiries related to coverage, rates, billing issues, and policy reviews
• Provide additional product offerings to enhance customer experience

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Fluent in Spanish and English (speak and read)
• Property & Casualty license required for sales positions, with training provided for those not licensed
• Ability to navigate multiple computer systems effectively
• Must have a designated workspace free from distractions and high-speed internet access