IT Operations Lead

Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Jul 25, 2024

Job Summary

A company is looking for a Lead, IT Operations.

Key Responsibilities:
  • Manage MSP relationship, ensuring adherence to SLAs and SLOs
  • Lead stakeholder engagement and strategic IT planning
  • Drive process improvements, automation, and compliance in IT operations

Qualifications:
  • Bachelor's degree with 8 years of relevant experience, Master's degree with 6 years, or 12 years of experience without a degree
  • Minimum 8 years in IT operations management with vendor/MSP management experience
  • Demonstrated success in stakeholder management and strategic IT planning
  • Deep understanding of ITSM processes and frameworks
  • Expertise in managing endpoints and printing infrastructure in corporate and warehouse settings

COMPLETE JOB DESCRIPTION

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