IT Support Manager
Job Summary
A company is looking for an IT Support Manager.
Key Responsibilities:
- Lead and develop a global team of IT Support Specialists
- Develop and implement IT Support policies, procedures, and documentation
- Respond to help desk tickets and act as a point of escalation for the IT Support team
Required Qualifications:
- 5+ years of progressive information technology experience
- 3+ years of experience in a technology leadership position
- Demonstrated experience with Windows and macOS support in a mid or large-scale environment
- Experience with Office 365 administration
- Experience working with common SSO solutions such as Okta, OneLogin, or similar
COMPLETE JOB DESCRIPTION
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