IT Support Technician
Job Summary
A company is looking for an IT Service Desk Technician.
Key Responsibilities:
- Provide prompt and professional responses to users
- Serve as the initial point of contact for troubleshooting hardware/software issues
- Accurately document user information and troubleshooting steps in the ticketing system
Required Qualifications:
- High school diploma with 1+ year experience
- U.S. Citizen
- Ability to obtain and maintain a public trust security clearance
- Overall understanding of Help Desk operations and technical phases of the job
- Windows technical skills
COMPLETE JOB DESCRIPTION
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Company Overview
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