IT Support Technician

Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jul 30, 2024

Job Summary

A company is looking for an IT Service Desk Technician.

Key Responsibilities:
  • Provide prompt and professional responses to users
  • Serve as the initial point of contact for troubleshooting hardware/software issues
  • Accurately document user information and troubleshooting steps in the ticketing system

Required Qualifications:
  • High school diploma with 1+ year experience
  • U.S. Citizen
  • Ability to obtain and maintain a public trust security clearance
  • Overall understanding of Help Desk operations and technical phases of the job
  • Windows technical skills

COMPLETE JOB DESCRIPTION

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