ITSM Incident Manager

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Thu, Apr 17, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an ITSM Incident Manager.

Key Responsibilities

Provide technical subject matter expertise in ITSM processes
Manage resource scheduling and ensure continuous incident response coverage
Drive best practices and ensure Incident Management processes align with enterprise needs

Required Qualifications

Minimum 6 years of hands-on ITSM experience
Experience with enterprise-level applications and service delivery
Proven expertise in ITIL processes, particularly in Incident, Problem, and Change Management
ITIL Certification desired
Proficiency with ServiceNow or similar ITSM tools

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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