Lead Omnichannel Contact Center Developer

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Apr 23, 2025

Job Category: Management

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Lead Omnichannel Contact Center Developer.

Key Responsibilities

Support the Telephony Modernization Program by migrating from Avaya to AWS Connect
Develop and maintain integrated communication platforms for member and provider engagement across various channels
Integrate contact center platforms with healthcare systems and implement CI/CD improvements

Required Qualifications

7+ years of experience as an Omnichannel Developer
7+ years of experience with AWS Connect, Lambda, LEX, and call flow documentation
7+ years of experience running a code pipeline and code repositories (CI/CD)
5+ years of experience leading migrations from Avaya to AWS Connect
AWS Certification (Cloud Practitioner - Lowest Cert)

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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