Lead Tutor Support

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Jul 26, 2024

Job Summary

A company is looking for a Lead Tutor Support in Market Operations.

Key Responsibilities:
  • Monitor automated systems and teams in assigned area
  • Identify optimizations and improvements for key workstreams
  • Communicate across teams to ensure smooth operations and address escalations

Required Qualifications:
  • Bachelor's degree or equivalent experience in customer service or support role
  • Experience working with Independent Contractors and 3rd party staffing companies
  • Experience tracking system and personnel performance
  • Experience in independent project or audit work
  • Comfort with ambiguity and ability to pivot as needed

COMPLETE JOB DESCRIPTION

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