Managed Services Consultant
Location: Remote
Compensation: Salary
Reviewed: Fri, Mar 14, 2025
This job expires in: 29 days
Job Summary
A company is looking for a Managed Services Consultant to manage customer requests and coordinate projects for loyalty and payment programs.
Key Responsibilities
- Serve as the primary internal business point of contact and Loyalty and Payments solution SME post-implementation
- Discuss available suite of APIs and internal processes for customer-specific requests
- Train and educate customers on utilizing reporting and administrative support portals
Qualifications
- 2+ years in a customer-facing role with a task-oriented focus
- Experience in the convenience retail space, either as a retailer, manufacturer, or loyalty services provider
- Strong operational or technical background; loyalty background is a plus
- Proficient understanding of relevant enabling technologies
- Bachelor's Degree in Business Administration, Marketing, or related field preferred
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