New York Licensed Support Specialist
This job has been removed
Location: Remote
Compensation: Salary
Reviewed: Wed, Mar 19, 2025
This job expires in: 18 days
Job Summary
A company is looking for a Support Desk Specialist to join their IT team.
Key Responsibilities
- Triage IT Support tickets by troubleshooting and providing support for computer systems, software, and hardware
- Follow and enforce NY DFS cybersecurity policies and manage accounts and access controls
- Provide end user support for Microsoft Operating Systems and business applications, including user training
Required Qualifications
- A college degree, technical education, or equivalent work experience
- 2-5 years of experience in an IT support role
- ITIL4 Foundations certification preferred
- Experience with ticketing systems and cloud computing preferred
- Technical troubleshooting skills with an understanding of Windows Operating Systems
COMPLETE JOB DESCRIPTION
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