Onboarding Coordinator

Job Summary

A company is looking for an Onboarding Coordinator to manage scheduling and communication with prospective patients.

Key Responsibilities

• Schedule in-home assessments for prospective patients with Clinical Liaison field representatives
• Handle inbound calls and maintain communication with patients and referral sources
• Document all calls and tasks in Salesforce while tracking daily assessments and participating in team meetings

Required Qualifications

• Associate's degree or equivalent experience
• Ability to work 11:00am to 7:30pm or 11:30am to 8:00pm EST, Monday through Friday
• Previous sales, marketing, or customer service experience
• Experience in outbound/inbound call center or scheduling preferred
• Working knowledge of MS Office and Salesforce or similar software