Oncology Customer Service Support Representative

Job Summary

A company is looking for an Oncology Customer Service Support Representative to work from home.

Key Responsibilities:

• Handle high call volume environment, averaging ~75 calls per day
• Assist clients and patients with insurance coverage, financial responsibilities, and billing inquiries over the phone
• Process credit card payments, document conversations, and update billing system records

Required Qualifications:

• High school diploma required, associates or bachelor's degree preferred
• 1-3 years of applicable experience
• Knowledge of professional medical billing and collection practices
• Knowledge of CPT and ICD10 codes highly preferred
• Medicare/Medicaid billing experience preferred