Patient Care Advocate
Job Summary
A company is looking for a Patient Care Advocate.
Key Responsibilities:
- Close care gaps and improve member and provider experience through outreach and face-to-face interactions
- Collaborate with providers to improve HEDIS measures and coding
- Schedule doctor appointments, conduct telephonic outreach, and provide education to members regarding care gaps
Required Qualifications:
- Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related field
- 2+ years of work experience in direct patient care, social work, quality improvement, or health coaching in a managed care environment
- Total of 4 years of work experience required for the position
- Experience in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS
- Experience in supporting the implementation of quality improvement interventions and audits in relation to plan providers
COMPLETE JOB DESCRIPTION
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