Patient Support Manager

Job Summary

A company is looking for a Patient Support Case Manager to join their organization.

Key Responsibilities

• Act as the primary point of contact for patients, caregivers, and healthcare providers throughout the patient journey
• Identify barriers to therapy and assist patients in navigating these challenges to maintain prescribed treatment
• Provide educational resources and support via inbound and outbound calls to ensure a successful patient experience

Required Qualifications, Training, and Education

• Minimum of 5 years of pharmacy experience required
• Associate degree or equivalent program in pharmacy or healthcare preferred
• Desired certifications include PACS, CHES, or CCM in healthcare or social science
• Minimum of 2 years of patient support program experience preferred
• Pharmacy Technician certification is desired