Practice Support Specialist

Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Mar 28, 2025
This job expires in: 25 days

Job Summary

A company is looking for a Practice Support Specialist (Temporary).

Key Responsibilities
  • Answer incoming phone calls and respond to patient inquiries and support requests
  • Manage customer-service related electronic tickets and follow up with patients regarding resolutions
  • Assist patients with scheduling and rescheduling appointments
Required Qualifications
  • High School diploma or GED required; Associate degree strongly preferred
  • 1-2 years of experience in a customer service or call center role
  • Tech-savvy and able to work among multiple software and web-based applications
  • Ability to work in a HIPAA-compliant manner with sensitive data
  • Previous experience in a medical office environment is a plus

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