Practice Support Specialist
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Mar 28, 2025
This job expires in: 25 days
Job Summary
A company is looking for a Practice Support Specialist (Temporary).
Key Responsibilities
- Answer incoming phone calls and respond to patient inquiries and support requests
- Manage customer-service related electronic tickets and follow up with patients regarding resolutions
- Assist patients with scheduling and rescheduling appointments
Required Qualifications
- High School diploma or GED required; Associate degree strongly preferred
- 1-2 years of experience in a customer service or call center role
- Tech-savvy and able to work among multiple software and web-based applications
- Ability to work in a HIPAA-compliant manner with sensitive data
- Previous experience in a medical office environment is a plus
COMPLETE JOB DESCRIPTION
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