Provider Services Team Lead

Job Summary

A company is looking for a Provider Services Team Lead.

Key Responsibilities:

• Hire and manage a team of colleagues, monitor team outcomes, and track operational KPIs
• Lead team huddles, drive engagement, and promote an inclusive culture
• Participate in continuous improvement activities and ensure compliance with laws and regulations

Required Qualifications:

• 2+ years experience in a fast-paced operations or customer service environment
• 1+ year of direct people management experience
• 1+ years of experience using data and metrics to drive improvements
• Bachelor's degree (preferred)
• Lean Six Sigma or Process Improvement certification (preferred)