Remote IT Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jun 02, 2022

Job Summary

A software company is filling a position for a Remote IT Support Specialist.

Must be able to:

  • Provide proactive tech support to remote users for all issues, prioritizing and analyzing the issues
  • Administer, organize, and maintain data and inventory related to users, devices, accounts, and systems
  • Configure, troubleshoot, and manage end use hardware and software

Qualifications Include:

  • Ability to attend work 3 days a week on a part time basis and be available for some off hours support
  • A minimum of 2 years of experience in a technical support role with a focus on customer service
  • Proven experience installing, troubleshooting, maintaining, and upgrading Windows hardware
  • Current with cutting-edge technology and industry best practices
  • Excellent communication style
  • Detail-oriented, self-sufficient, resourceful, organized, and proactive

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