Renewals Agent
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jul 30, 2024
Job Summary
A company is looking for a Renewals Agent.
Key Responsibilities:
- Review past contracts and prepare renewal quotations for customers
- Work with team members to present renewal quotes and close opportunities
- Identify missing information needed during customer renewal processes
Required Qualifications:
- 1-3 years of customer service experience
- Experience in a high-volume contact center environment
- Familiarity with support ticketing and CRM software tools
- Proficiency in Google Suite, MS Word, and Excel
- Ability to manage personal KPIs and conversion goals
COMPLETE JOB DESCRIPTION
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Job is Expired
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