Scheduling Coordinator

Job Summary

A company is looking for a Scheduling Coordinator to support Customer Success Managers by managing technician schedules and customer accounts.

Key Responsibilities

• Develop and maintain strong relationships with customers through proactive communication and scheduling
• Assist in scheduling and fulfilling customer service needs for technicians
• Ensure accurate and timely scheduling of service requests to optimize technician productivity

Required Qualifications

• Experience in phone sales, scheduling, and/or dispatching
• Availability for flexible hours, including weekends as needed
• Proficiency in Microsoft Office and comfort with various technology platforms
• Ability to prioritize and adapt in a fast-paced environment
• Team-oriented with a strong work ethic